Our goal on giantshark.co.uk is to give you the best online experience possible.
If at anytime you need assistance, please feel free to check our Forum or Contact Us and your query should be answered within 24 hours
24 Hour Despatch Times!
We guarantee to despatch orders within 24 hours or we'll refund the postage!
Lowest UK Price Guarantee!
We are committed to having the lowest prices this side of China! All items come with a lowest UK price guarantee. If you can find the same item in another store at a lower price, tell us and we will refund the difference and adjust our price!
Bought an item? Liked it? Didn't like it? Let us and everyone else know. Review it or leave a message in the Forum!
Faulty Items / Returns
Faulty items or items that need to be returned are NOT sent back to GCHQ in Cornwall. We have an independent testing facility where all returned items must go to be checked - used or not.
For faulty items please use the go to Contact Us --> Faulty Items and you will be provided with an address to send items to be tested.
Item not stocked?
Need a part we don't have? Let us know and we'll source it for you!